FLOW is a toolkit and methodology for visually and intuitively designing complex systems with emerging technologies. The design facilitated methodology aims at helping designers, individuals and businesses alike better understand and apply digital and information technologies. The aim of this is to enable anyone to create innovations based on emerging tech - something that otherwise is left to a privileged few who have the resources and structures to do so. The initial kit is designed to adapt and incorporate new elements and discoveries as they emerge.
The language that FLOW uses is designed in a way that doesn’t only help you create the system for making your idea real, but as you do so you learn about these technologies.
By using visual and physical language FLOW lets you break down and communicate the complexity of a system in a structured way.
We iteratively developed the kit through workshops with students, professors, and professionals in Singapore, Bangkok and London. Prototyping with offcuts from a wood workshop, post-its, string and blue tack allowed us to quickly learn how valuable the visual and haptic components were for user understanding and clarity.
During workshops we realised users were referring to different concepts using the same word. For example Artificial Intelligence, Machine Learning, and Natural Language Processing were used interchangeably which is technically incorrect. To address this we designed a handbook with standard definitions that will enable teams to design using the same language.
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